Amazon.com Inc.’s web service partner in China, Beijing Sinnet Technology Co., has told Amazon cloud-computing customers to delete software tools that allow them to bypass China’s internet filters.
NYS Entity Status
NYS Filing Date
MARCH 01, 2013
NYS DOS ID#
NYS Entity Type
DOMESTIC BUSINESS CORPORATION
2013 - CUSTOMER CARE SERVICES INC.
Around the Web
- Amazon Cloud Customers Are Told: Don't Bypass China's Internet Gates
Tuesday Aug 1, 2017
- Where Are The Qualified Customer Care Pros? Everywhere!
Tuesday Sep 24, 2013
Customer service was once overshadowed by product selection, availability and price. Today, as customer care continues to be the point of brand differentiation, business leaders are laser-focused theimportance of excellent service experiences and retaining existing customers. As a result, organizations in every industry are working to improve the quality and relevance of customer interactions.
- Amazon Will Let Customers Try On Clothes Before Buying
By NICK WINGFIELD - Tuesday Jun 20, 2017
Amazon Wardrobe, part of the Prime service and part of the company’s effort to expand in apparel, will let customers order three to 15 items of clothing without buying it.
- Equifax pulls customer service page, cites vendor's software
By KEN SWEET, AP Business Writer - Thursday Oct 12, 2017
NEW YORK (AP) — Equifax said Thursday that problems with an online customer help page were caused by a vendor's software code and not by a cyberattack on its systems.The company earlier said it had disabled its credit report assistance page after reports that another part of its website had been hacked.Equifax Inc. is dealing with the aftermath of hackers breaking into its system earlier this year that exposed the personal information of 145.5 million Americans. The company is now under multiple state and federal investigations and has been sued by numerous customers in litigation likely to evolve into class-action lawsuits.
- Trump administration pulls health law help in 18 cities
By CARLA K. JOHNSON, AP Medical Writer - Thursday Jul 20, 2017
CHICAGO (AP) — President Donald Trump's administration has ended Affordable Care Act contracts that brought assistance into libraries, businesses and urban neighborhoods in 18 cities, meaning shoppers on the insurance exchanges will have fewer places to turn for help signing up for coverage.[...] insurers and advocates are concerned that the administration could further destabilize the marketplaces where people shop for coverage by not promoting them or not enforcing the mandate compelling people to get coverage."There's a clear pattern of the administration trying to undermine and sabotage the Affordable Care Act," said Elizabeth Hagan, associate director of coverage initiatives for the liberal advocacy group Families USA.Two companies — McLean, Virginia-based Cognosante LLC and Falls Church, Virginia-based CSRA Inc. — will no longer help with the sign-ups following a decision by Centers for Medicare and Medicaid Services officials not to renew a final option year of the vendors' contracts.The insurance exchanges, accessed by customers through the federal HealthCare.gov or state-run sites, are a way for people to compare and shop for insurance coverage.The health law included grant money for community organizations to train people to help consumers apply for coverage, answer questions and explain differences between the insurance policies offered.
- State of the Art: One Way to Fix Uber: Think Twice Before Using It
By FARHAD MANJOO - Wednesday Jun 14, 2017
After months of escalating scandals, Uber is pledging to remake itself. Only customers like you can hold it accountable.