California insurance regulators announced this week that they have reached a settlement with Kaiser Permanente to address its repeated failures to provide patients with timely access to mental health services.Under the agreement — the result of two years of negotiations between the state Department of Managed Health Care and Kaiser Foundation Health Plan — Kaiser has agreed to hire an outside consultant for three years to help it address the access problems and improve oversight of its behavioral health program.“This is a really huge deal, and it’s going to impact the lives of millions of Kaiser (health plan) members who need mental health services,” said Shelley Rouillard, director of the managed care department, one of the state’s two insurance regulators.For the first time I’m aware of, Kaiser has committed to fixing the access problems that their enrollees have had in regards to mental health services.In a statement posted on the Kaiser Permanente website, Dr. Patrick Courneya, Kaiser’s executive vice president and chief medical officer, wrote that the agreement shows the path for continued improvement.The settlement follows years of warnings by the managed care department that Kaiser was violating state law by failing to get patients into appropriate treatment soon enough.In one example cited in its report, a sexual assault victim diagnosed with post-traumatic stress disorder and major depression was prescribed an antidepressant in an initial visit but struggled to obtain a follow-up appointment.
NYS Entity Status
NYS Filing Date
APRIL 18, 2014
NYS DOS ID#
NYS Entity Type
DOMESTIC PROFESSIONAL SERVICE LIMITED LIABILITY COMPANY
2014 - BEHAVIORAL HEALTH CONSULTING SERVICES, LMSW, PLLC
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