GUEST: Of all the fields in the chatbot-crazed world, customer service is one of the prime targeting areas for automation. Virtual Customer Agents (customer service focused bots or VCAs for short) are intelligent systems that are able to understand what users ask via chat and provide them with adequate answers to solve users’ issues. In the […]
NYS Entity Status
NYS Filing Date
FEBRUARY 26, 2013
NYS DOS ID#
NYS Entity Type
FOREIGN BUSINESS CORPORATION
2013 - ALPHA OMEGA SYSTEMS AND SERVICES, INC.
AROUND THE WEB
- The reality of automating customer service chat with AI today
By Indrek Vainu, AlphaBlues - Saturday Jul 1, 2017
- AP Explains: Why HBO hackers demanded payment in bitcoin
By TALI ARBEL, AP Technology Writer - Tuesday Aug 8, 2017
Bitcoin allows people to buy goods and services and exchange money without involving banks, credit card issuers or other third parties.The currency is popular with libertarians, tech enthusiasts, speculators — and criminals.Rather, the coins are created by users who "mine" them by lending computing power to verify other users' transactions.The shuttered underground e-commerce site AlphaBay required transactions to be done in bitcoin and similar digital currencies.To combat that, AlphaBay had offered digital money laundering to shuffle bitcoin through several accounts before the conversion.Some businesses have jumped on the bitcoin bandwagon amid a flurry of media coverage.A network of tech-savvy users called miners keep the system honest by pouring their computing power into a blockchain, a global running tally of every bitcoin transaction.The bitcoin system was under threat recently when some miners were reluctant to upgrade their systems to improve capacity because it could reduce transaction fees they collect.[...] many individuals, businesses and criminal enterprises consider bitcoin the digital currency of choice, but that could change if any of the alternatives pick up steam.
- Fraternity suspended for a third time for lying about alleged rape
By Tamar Lapin - Thursday Aug 10, 2017
A Florida university suspended a fraternity for the third time in five years this week, this time for lying about an alleged rape, the school said. University of Central Florida’s Alpha Tau Omega was disciplined by school officials Wednesday, days after a bro was arrested for allegedly sexually assaulting a woman at a party, the...
- NY AG presses TransUnion, Experian for cybersecurity details
By DAVID KLEPPER, Associated Press - Tuesday Sep 19, 2017
ALBANY, N.Y. (AP) — New York Attorney General Eric Schneiderman is pressing TransUnion and Experian to explain what cybersecurity they have in place to protect sensitive consumer information following a recent breach at Equifax that exposed the data of 143 million Americans.In letters to executives at the two credit monitoring companies, the Democratic attorney general asked them to describe their existing security systems as well as what changes they've made since the Equifax cyberattack."The unprecedented data breach experienced by Equifax Inc.
- Cyprexx, Prempoint Launch Innovative Entry Management System
By Business Wire - Thursday Sep 14, 2017
PRESS RELEASE: Cyprexx Services, LLC in partnership with Prempoint Inc. will be launching a new entry management system in Fall 2017. Lockwise™ is a new keyless entry management system that allows property access to be granted digitally. This device...
- Cisco to Buy Springpath for $320 Million
Monday Aug 21, 2017
Cisco Systems said Monday it plans to buy Springpath Inc., an early partner in the so-called hyperconverged-systems market, as part of a shift to selling software and services to help turn around the struggling company.