Customer service was once overshadowed by product selection, availability and price. Today, as customer care continues to be the point of brand differentiation, business leaders are laser-focused theimportance of excellent service experiences and retaining existing customers. As a result, organizations in every industry are working to improve the quality and relevance of customer interactions.
NYS Entity Status
NYS Filing Date
MARCH 01, 2013
NYS DOS ID#
NYS Entity Type
DOMESTIC BUSINESS CORPORATION
2013 - CUSTOMER CARE SERVICES INC.
AROUND THE WEB
- Where Are The Qualified Customer Care Pros? Everywhere!
Tuesday Sep 24, 2013
- AI is the brains behind more caring customer service
By Ben Lamm, Conversable - Thursday Jun 15, 2017
GUEST: Conversational commerce has been a hot topic recently. For quite some time it was linked to virtual assistants, but it has really only gained traction as messaging platforms have spread like wildfire. Here’s the proof: In 2015, the shift from social to messaging ultimately created the perfect environment for the bot and automation ecosystem to […]
- Amazon Will Let Customers Try On Clothes Before Buying
By NICK WINGFIELD - Tuesday Jun 20, 2017
Amazon Wardrobe, part of the Prime service and part of the company’s effort to expand in apparel, will let customers order three to 15 items of clothing without buying it.
- State of the Art: One Way to Fix Uber: Think Twice Before Using It
By FARHAD MANJOO - Wednesday Jun 14, 2017
After months of escalating scandals, Uber is pledging to remake itself. Only customers like you can hold it accountable.
- Amazon’s “Prime Wardrobe” Lets Customers Try Clothing Before Buying
By Ashlee Kieler - Tuesday Jun 20, 2017
One of the biggest problems with ordering clothing online is that you can’t actually try on items before you buy them. Amazon seems to think it has the answer in its new Prime Wardrobe offering that sends a box full of clothes for customers to try out before actually buying them… but you’ll still have to deal with the hassle …
- Some Taco Bell Customers Say Their Double Chalupa Is A Double Dose Of Nothing
By Ashlee Kieler - Friday Jun 23, 2017
Taco Bell has once again unleashed a fast food menu item that looks pretty appetizing (at least to Bell fans) in the marketing shots, but isn’t as impressive in the real world. But the particular problem with the new Double Chalupa seems to be that some Taco Bells are barely filling the item up with a single Chalupa’s worth of …
- To Fight Counterfeits, Nike Will Sell Shoes And Gear Directly Through Amazon
By Laura Northrup - Wednesday Jun 21, 2017
Amazon already has an interest in cutting down on third-party sellers who offer counterfeit or knock-off products, but one way for a brand to really get Amazon to care about fakes is for that brand to start selling directly to customers through Amazon.Just ask Nike, whose products have been sold on Amazon-owned Zappos.com, but have never officially been sold …
- Amazon Deal for Whole Foods Starts a Supermarket War
By RACHEL ABRAMS and JULIE CRESWELL - Friday Jun 16, 2017
The grocery-store industry now faces, in addition to overseas competitors, a deep-pocketed rival with a track record of moving customers online.