crisis response planning LLC

10 bay street landing
apt 1g
staten island, new york 10301

NYS Entity Status
ACTIVE

NYS Filing Date
JULY 11, 2013

NYS DOS ID#
4429829

County
RICHMOND

Jurisdiction
NEW YORK

Registered Agent
NONE

NYS Entity Type
DOMESTIC LIMITED LIABILITY COMPANY

Name History
2013 - CRISIS RESPONSE PLANNING LLC









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  • AROUND THE WEB

  • Managing through game-changing moments
    Tuesday Nov 15, 2016

    That Holy *!*&^%$! Moment

    We’ve all had them: moments when you realize what’s just happened is a game-changer—and you didn’t see it coming. Sometimes the change is internal: a key staff or board member unexpectedly departs, budgets are cut, fraud occurs, etc. Sometimes, despite our best-laid plans, the change is external: a recession, a national crisis, or the political landscape dramatically shifts.

    Of course, we should nurture positive cultures within our organizations, make succession plans, build up cash reserves, and plan for the unanticipated. We should eat well, exercise, look at our phones less, and get a good night’s sleep, too. But this important (not urgent—until it’s too late) self-care is often the first stuff to go during a busy time, or when staff is spread thin.

    After the fact, everybody has an opinion about what might have been done differently—and, sure, we might have done so. But what do you do right now, when the $#%@) has hit the fan?

    Empower individuals not teams

    Nonprofit cultures value buy-in and collaboration. But making decisions slowly and with too many cooks in the kitchen can be devastating during a moment of crisis, especially when others in your space are moving quickly and appear to be better prepared.

    On Wednesday, November 9, 2016, just hours after it was announced that Donald Trump had won the U.S. presidential election, many progressive nonprofits released statements, updated their websites, and sprung into action. Some had the foresight to prepare ‘what if’ scenarios anticipating Trump’s victory, but others hadn’t. What they had was accountable, agile leadership; people who were empowered to make decisions and act fast. They left their slower-moving peers in the dust.

    Scared that the wrong decisions will be made? A bad decision made quickly is better than a better decision made slowly in many contexts. If this style of leadership feels out of whack with business-as-usual at your organization, consider giving people temporary titles and a clear timeline when they hold the seat so it’s clear this isn’t a permanent change (for instance, “Election Response Communications Chief”).

    Prioritize speed and candor over comprehensive communications

    Your organization’s values (deeply-held beliefs) should guide as you decide how to respond and craft statements or other communications. An organization that has transparency as a core value, for instance, shouldn’t hesitate to share what’s known and not yet known with its community.

    Panic and unproductive chatter will fill the void when it’s not clear what’s going on. Communicate with your key stakeholders quickly and as candidly as possible. Don’t wait until you have all the answers or a perfectly polished statement.

    Your organization’s brand strategy should also help you select how you communicate. Use your positioning (the big idea you want people to associate with your organization) as a yardstick for your statements, and be sure the tone and style of your response reflects your nonprofit’s personality, not just that of individuals.

    Learn this time for next time

    Building sustainable, resilient organizations should be a priority for every nonprofit’s leadership team, and unexpected moments are just one of many places where that work pays off, potentially changing a bad game-changer into a good one.

    Make someone accountable for keeping track of the useful solutions and new ideas that bubble up along the way during today’s crisis or moment of significant change. Create a collaborative document your team can add to, with categories such as, “What worked well was...” and “next time, we should…” or “before this happens again, let’s….” Once the dust settles, debrief with everyone involved using this document to guide your discussion, then decide what, when, how, and who will advance whatever is needed before the next unexpected change.

    Source: BigDuck smart communications for nonprofits
  • Is the Staten Island Yankees' name holding them back?
    By Aaron Elstein - Sunday Jun 11, 2017

    Die-hard Yankees fan Will Smith remembers attending Bat Day at Yankee Stadium around 1980 and getting a Reggie Jackson signature bat. He was sitting in the right field bleachers in 1996 when the team...

    To view the full story, click the title link.

    Source: Crain&apso;s New York Business
  • 'NY Times' Finally Joins Snapchat Discover
    Monday Apr 24, 2017

    Does The New York Times joining Snapchat Discover lend an air of respectability to a new platform, and breathe new life into an aging publisher? That's obviously what the partners are planning -- but only time will tell.

    Source: Media Post: MoBlog
  • Coke, P&G: Two Very Different Ways To Handle Crisis
    Monday May 1, 2017

    Last week we saw quarterly results for various blue-chip companies. Pepsi, McDonald's, Domino's, Amazon, American Airlines, Chipotle, T-Mobile and even Twitter managed to delight shareholders with positive results, or at least results that were deemed a break from negativity in prior quarters (Twitter!). Sadly (if you're one of their shareholders), that was not the case for the Coca-Cola Company and Procter & Gamble. These two pillars of the S&P 500 were punished for less-than-stellar results. The interesting thing was that both announced significant marketing news in response to their poor Wall Street showing.

    Source: Media Post: Online Spin
  • The Staten Island Yankees are having a minor identity crisis
    Monday Jun 12, 2017



    To view the full story, click the title link.

    Source: Crain&apso;s New York Business
  • Uber's Leadership Crisis Intensifies
    Tuesday Jun 13, 2017

    Uber Technologies, under fire over its workplace culture, said a top lieutenant of its chief executive had left the firm, and it planned to name a Nestlé executive to its board, its third prominent female hire in the past week.

    Source: The Wall Street Journal: Technology: What's News
  • Uber's Leadership Crisis Intensifies
    Tuesday Jun 13, 2017

    Uber Technologies, under fire over its workplace culture, said a top lieutenant of its chief executive had left the firm, and it planned to name a Nestlé executive to its board, its third prominent female hire in the past week.

    Source: The Wall Street Journal: U.S. Business
  • De Blasio to Unveil Plan for Rikers While Warning It ‘Will Not Be Easy’
    By MICHAEL SCHWIRTZ - Thursday Jun 22, 2017

    The proposal solidifies the mayor’s stance on closing the troubled jail complex, a goal that he was reluctant to embrace until recently.

    Source: NYT > Home Page